Frequently Asked Questions

Orders are typically processed within 48 to 72 Hours—if yours hasn't been packaged or dispatched, it may still be in the processing stage.

You’ll receive a confirmation email with your order details shortly after successful placement.

Any applicable fees, such as shipping or taxes, will be clearly shown at checkout before you confirm your order.

Cash on Delivery may be unavailable based on your location, order value, or the type of products in your cart.

If you’re unable to add products to your bag, it may be due to stock unavailability, size selection issues, or a temporary website glitch.

Please check your spam folder and contact our support team with your order details so we can assist you.

If your order shows as delivered but you haven't received it, please check with neighbors or your local courier, then reach out to us for further help.

If your order hasn’t shipped yet, we can update the address—please contact us as soon as possible.

Yes, reach out to our support team with your order number to update your contact details.

We're sorry to hear that; you can return or exchange the order within 7 days from the date of delivery at your doorstep.

If you missed the delivery, check for a notice from the courier and follow their instructions or contact us for help re-arranging delivery.

If your transaction fails, please check your payment details and try again, or contact our support team for assistance.

Yes, we accept most international cards, subject to approval by your card issuer.

No, Drippz.in employees will never ask for your private information such as passwords, OTPs, or card details.

The Cash on Delivery (COD) limit is ₹5,000 per order.

With COD, you pay in cash to the delivery agent when your order is delivered to your doorstep.

COD orders are fully free.

In case of COD return you have to submit your bank or UPI details into your profile in our website or we will contact you via email/Phone/WhatsApp.

Yes, you can cancel your order before it is shipped and if you've already submitted a cancellation request, you may withdraw it before the order is processed; please refer to our Cancellation Policy for full details.

If your returned item was sent by mistake or you're canceling a return, please contact our support team to arrange for its return to you.

Refunds are processed to your original payment method once your return is received and approved.

Yes, final sale items, customized products, and worn or damaged goods (not due to our error) cannot be returned.

To return your item, please follow our simple return process by visiting the Returns page and submitting a request within our return window.

We accept returns within 7 days from the date of delivery date for unworn, unused items with tags, and issue refunds once the item is received and inspected.

If youve forgotten your password, want to unsubscribe from promotional messages, update your phone number, or request account deletion, please contact our support team at support(at)drippz.in for assistance.